Privacy notice

This notice is a plain-language summary provided as a starting template. Please review and adapt it with your legal counsel before publishing.

Information we collect

When you contact us or request a consultation, we collect the details you choose to provide, such as your name, work email, organisation, phone number and the message you send. We collect this information only to respond to your enquiry.

No protected health information (PHI)

Our website contact forms are not intended for protected health information or personal medical details. Please do not submit patient data through this site. If your enquiry involves sensitive information, we will establish an appropriate secure channel after we connect.

How we use information

• To respond to your enquiry and provide the information or services you request.
• To communicate with you about your request.
• To improve our services and website.

We do not sell your personal information.

How we protect information

We recognise the responsibility that comes with handling sensitive information and design our processes with privacy and security in mind. Access to enquiry information is limited to team members who need it to respond to you.

Retention

We keep enquiry information only as long as needed to respond to you and for legitimate business or legal purposes, after which it is securely disposed of.

Your choices

You may ask us to access, correct or delete the information you have provided through this website. To make a request, contact us using the details below.

Contact us

• Email: hello@platinummedicalsolns.com
• Phone: +44 7310 792090
• Post: Office 607, Alpha Techno Square, NASTP, Old Airport Road, Chaklala Cantt, Rawalpindi 46000, Pakistan